Shipping policy

All items are considered final sale. 

We currently do not accept returns or exchanges, with the exception of any items that have been damaged in transit or incorrectly shipped.

We can't wait for you to receive your items and decorate your home!  We do our best to ensure your pieces are packaged safely and shipped to you as soon as possible. Our small team handpicks all orders and we do our best to have them packed and shipped within 1-3 business days from the initial order date.*                                                                                     

*orders placed during sales and promotions will be subject to a longer processing and shipping time.

For shipping across Canada, we use either Canada Post or UPS depending on your location. Please allow 2-10 business days for delivery, or refer to your tracking number for updates on the arrival time. Rates are calculated at check out. 

For shipping across the continental United States, we use either Canada Post or UPS depending on your location. Please allow 3-12 business days for delivery, or refer to your tracking number for updates on the arrival time. Rates are calculated at check out. 

International Shipping:

Contact us at home@caleyjoy.com for a custom shipping quote and to confirm that we are able to ship to your location prior to ordering.